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What is the role of the referring professional?

Before referring someone to the BounceBack® program, the referring physician, professional, or psychosocial worker must first consult the information in the person’s file to verify that they meet the eligibility criteria. The referring professional then completes the online referral form with the person. The referring party cannot be a service, because the referring professional who intervened with the person must indicate their contact information so the CMHA-QC can reach them if essential information is missing from the referral.

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