What is the role of the sponsor/responder professional or service?
The sponsor/responder professional or service remains available to be contacted in case of a deterioration in the participant’s condition. In the event of a crisis, immediate interventions will be made by Info-Social 811. The sponsor/responding professional or service will then be notified by email that the person had to be transferred to Info-Social 811 and that the coaching must be momentarily interrupted. The sponsor/responding professional or service must ensure that the person was contacted, that a new analysis has been done, and that the required services have been requested. At the end of the program, the sponsor/responding professional or service are responsible for including the end-of-program report in the participant’s clinical or medical file, to ensure continuity of care if the participant has difficulties in the future.