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Why is the eligibility threshold for the BounceBack® program for the PHQ-9 assessment questionnaire a score of 21?

The BounceBack® program is designed for people with mild to moderate symptoms. According to a study by Lau and Davis (2019), people with moderately severe symptoms of depression (initial score on the PHQ-9 of 15 to 19) who completed the program showed a significant reduction of almost 9 points on their score on the PHQ-9 at the end of their coaching. This is why the BounceBack® program can accept participants with an initial score of up to 21. Based on the psychosocial worker’s clinical judgement, if the person’s interest, level of literacy, autonomy, and functioning are adequate, they can benefit from the program, even if these symptoms seem initially more severe when their condition is assessed.

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